Introducing the first CRM system to put 100% control in the customer’s hands.“On the level of Sales Force Management, the system allows managers to pre-define the parameters influencing the planning, recording, and reporting of MedRep actives – independently of the vendor, saving valuable time“ – Glenmark Pharma
eluzzion’s Administration Tools give companies the freedom, flexibility and power to independently manage their SFE support technology without having to rely on vendor assistance.
We fully train your own administrators (CRM support managers/assistants) on all aspects of system administration: how to create campaigns, configure changes to territories and users/user groups, set up customer accounts/target groups – and much more.
Almost 100% of the eluzzion CRM system can be configured directly within the Administrative Cockpit, giving you serious control over how your data is presented and used, as well as the flexibility to make the changes you need – when you need them.
Key Features & Benefits:
- Configure the security policy, reports management, message sending and overall parameterization of the system for all users and groups
- Predefine dynamic reports (online and off) which can be automatically emailed with attachments, alerts & hyperlinks, or exported in any format for later use
- Implement necessary changes according to your real time needs so you can react quickly & maintain a proactive approach to your commercial strategy