Introducing the first CRM system with complete support functions for Human Resources
“Representatives appreciate [eluzzion's] attractive and easy to use interface, while management appreciate the customized reports that present information in a way they can read.” – Zentivaeluzzion’s HR Management Tools simplify the complexity of managing people in the field. eluzzion’s HR Tools help companies assess employee value by giving them critical insight into each field representative’s performance, professional growth, and overall contribution to your organization.
eluzzion does this by capturing and maintaining a comprehensive set of performance data about each user providing a complex view of each user’s value to the company, as measured against Key Performance Indicators.
eluzzion also supports internal learning “academies” by helping to nurture and retain your best employees for continued success in the future.
Main Features:
- Employee profiles cross-referenced with customer data and vice-versa for a complete interaction history
- Integrates test scores and coaching evaluations into user’s data for “total performance” evaluations
- Connects CRM to the organization system of the company from a Human Resources (HR) perspective
- Advanced reporting capabilities with direct insight into historical changes
- Online reports can be scaled to cover a range of personnel, from individual users to sales groups, business units or the entire company
Key Benefits:
- Users can easily identify and contact colleagues responsible for specific customers
- Promotes consistent and organized team-based selling
- Easily compare results from activities, sales and training for complete KPI evaluation
- Allows HR managers to track human and material assets
- Gives HR managers a “long view” of each employee with an additional basis for cost measurement
